Privacy Policy

Zainab AlSaffar respects your privacy. This policy explains what information is collected when you use this website, book a service, or enroll in a course — and how it is protected.

1. Information We Collect

• Contact details (name, email, phone) when you book, enroll, or contact us.
• Payment information processed securely by third-party providers — we do not store card numbers.
• Service details (event date, location, preferences) provided in booking forms.
• Course progress data (videos watched, quizzes) to issue certificates.
• Anonymous browsing data (cookies, analytics) to improve performance.

2. How We Use Your Information

• To fulfill bookings and deliver purchased services.
• To send appointment confirmations, course access details, and updates.
• To respond to questions via the contact form, email, or WhatsApp.
• To improve the quality of services and educational content.

3. Marketing Communications

Marketing emails are sent only with your explicit consent. Every marketing email contains a one-click unsubscribe link.

4. Sharing of Information

Your personal data is never sold. We only share information with trusted service providers (payment, email, booking calendar) under strict data-protection agreements.

5. Your Rights

• Access any personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing at any time.
• Lodge a complaint with the relevant data-protection authority in the Kingdom of Bahrain.

6. Bride & Media Privacy

No client photos or video are captured or published without explicit written consent. Photographing brides and veiled (hijab) clients in closed preparation rooms is not permitted without permission. (See our Disclaimer.)

7. Data Retention

Booking and transaction data are retained for up to 7 years for accounting and legal compliance. Course data are retained for the duration of enrollment plus 2 years for certificate verification.